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Defense Technical Information Center (DTIC) Evaluation of Survey Results

Employees are a core strength of the agency and have shown dedication and resilience during the extraordinary circumstances of the last year. We are pleased to report our 2020 Federal Employee Viewpoint Survey (FEVS) results.

All permanent civilian employees employed before October 31, 2019 were eligible to participate in the 2020 FEVS conducted September 23-November 4, 2020. During this census 203 surveys were administered and 101 completed resulting in a 49.8% response rate.

Table 1.0 compares DTIC’s overall Employee Engagement and component scores with other DoD Defense Agencies and Field Activities, the Department of Defense, and across federal agencies. DTIC’s engagement scores exceeded those for the Fourth Estate, DoD and federal agencies. Global satisfactions score met those of federal agencies.
Table 1.0 Engagement Scores
Agency Name Employee Engagement: Overall Employee Engagement: Leaders Lead Employee Engagement: Supervisors Employee Engagement: Intrinsic Work Experience Global Satisfaction
Government-wide 72% 62% 80% 76% 69%
Department of Defense 74% 64% 80% 77% 70%
OSD, Joint Staff, Defense Agencies, and Field Activities 74% 64% 80% 77% 71%
Defense Technical Information Center 79% 69% 87% 79% 69%

The Agency Employee Survey (AES) identified 31 items as strengths with a score of 65% positive or higher, and 0 items as challenges with a score of 35% negative or higher. DTIC employees provided high scores for their supervisors, surpassing supervisor scores for other DoD and government agencies. DTIC’s employee positive engagement score also surpassed government wide overall engagement. DTIC AES results have been trending higher since 2017, with no identified challenges. The greatest positive increase from 2019 to 2020 is reported for the following questions:

Table 2.0 Largest Increases in Percent Positive since 2019
  2017 2018 2019 2020 %Point Change
Q12 In my work unit, differences in performance are recognized in a meaningful way 47% 55% 51% 70% +19%
Q21 Supervisors in my work unit support employee development 77% 55% 70% 85% +15%
Q14 Employees are recognized for providing high quality products and service 64% 65% 60% 74% +14%
Q25 Overall, how good a job do you feel is being done by your immediate supervisor? 80% 76% 74% 87% +13%
Q19 My supervisor supports my need to balance work and other life issues 85% 76% 81% 94% +13%

We encourage you to review our AES report to learn why DTIC employees are engaged in their mission and have a positive intrinsic work experience.

View Full Report